Meet Our Staff
Carl Ritz 
Carey ChickerneoGeneral Counsel / Co Owner
Years in Industry: 12 yrs. Automotive, 23 yrs. Legal
Honors and Awards: B.A. Rutgers University, 1974 – J.D. Marshall Law School, 1986
Chairman, Palwaukee Municipal Airport Commission (1986-1990)
Alderman, City of Prospect Heights (1990-1992)
Board of Directors Illinois Public Airport Association (1988-1992)
Founder, Director Emeritus, Illinois Real Estate Lawyers Association (1994-Present)
Hobbies and Interests: Writing, Traveling, Trap Shooting, Theater
Favorite Movie: Raiders of the Lost Ark
Favorite Book: John Adams by David McCullough
Favorite Song or Artist: The Beatles/Elton John
Quote or Comment: Success in Life is a Journey, not a Destination.
Send Carey an email:
Ken RitzVW Service Director
Years in Industry: 25
Honors and Awards: ASC Master Certified
Hobbies and Interests: Time with my kids & Motorcycles
Favorite Movie: M.A.S.H.
Favorite Song or Artist: Aerosmith
Quote or Comment: “My customers are like guests in my own home”
Send Ken an email:
ken.ritz@northshorecars.com
ken.ritz@northshorecars.com
Jeremy JonesVW Sales Manager
Years in Industry: 7
Honors and Awards: VW Master Certified
Hobbies and Interests: Family time & water sports
Favorite Movie: Forest Gump
Favorite Song or Artist: Hope
Quote or Comment: “Effort and Courage are not enough without Purpose and Direction” –John F. Kennedy
Send Jeremy an email:
jeremy.jones@northshorecars.com
jeremy.jones@northshorecars.com
Heberto Delgado
Sherry SheaVolkswagen Service Advisor
Years in Industry: 16
Honors and Awards: Volkswagen Certified Service Consultant, Certified Child Safety Seat Technician
Hobbies and Interests: Reading, my three daughters, watching football and re-habbing my house.
Honors and Awards: Volkswagen Certified Service Consultant, Certified Child Safety Seat Technician
Hobbies and Interests: Reading, my three daughters, watching football and re-habbing my house.
Favorite Movie: Sommersby & Notting Hill
Favorite Book: The Guardian by Nicholas Sparks
Favorite Song or Artist: Nickelback & Dierks Bentley
Favorite Song or Artist: Nickelback & Dierks Bentley
Quote or Comment: Every day is a new chance to do a better job than the day before.
Send Sherry an email:
Roberto LopezVolkeswagen Sales Consultant
Years in Industry: 16
Honors and Awards: Volkswagen Certified
Hobbies and Interests: Physical fitness, Travel & Movies
Favorite Movie: 300
Favorite Book: The Sting
Favorite Song or Artist: Don Omar
Steve KormanVolkswagen Sales Consultant
Years in Industry: 1
Hobbies and Interests: Time with my Kids, Golf, Sports & Bowling
Favorite Movie: Dr. Strangelove
Favorite Song or Artist: Led Zeppelin
Quote or Comment: “Youth is wasted on the young”
Send Steve an Email:
Send Steve an Email:
Jack Broder
Volkswagen Sales Consultant
Years in Industry: 6
Honors and Awards: VW & Audi Certified
Hobbies and Interests: Multi-media entertainment
Send Jack an Email:
jack.broder@northshorecars.com 
Bob SzramekVolkswagen Sales Consultant
Years in Industry: 7
Honors and Awards: VW Master Certified
Hobbies and Interests: Time with my Kids, Sports & Cars
Favorite Movie: Top Gun
Quote or Comment: “Have fun at work or do something else”
Send Bob an Email:
Send Bob an Email:
Nick LosaccoVW Parts Manager
Years in Industry: 26
Honors and Awards: Nissan & VW certified
Hobbies and Interests: Mountain Biking & Bowling
Favorite Movie: Blues Brothers
Favorite Book: The Green Mile
Favorite Song or Artist: Rush / Trees
Quote or Comment: Just do your job!
Send Nick an email: nick.losacco@northshorecars.com
Christopher Webster
Sales and Leasing Consultant
Sales and Leasing Consultant
Years in Industry: 8
Hobbies and Interests: Building things, fixing up my house, go to baseball games,
watch football, enjoy weekend sun, love to play drums and listen to music.
Favorite Movie: Die Hard Series
Favorite Song or Artist: 3 Days Grace
Jack Broder
Sales Consultant
Sales Consultant
Years in Industry: 15
Honors and Awards: Audi Master Certified, Porsche Certified, VW Master Guild
Hobbies and Interests: Racing, contact sports, technology, gadgets
Favorite Movie: Blazing Saddles
Favorite Book: Hunt For Red October
Favorite Song or Artist: ZZ Top
Quote or Comment: De-Nile is not just a river in Egypt.
Wayne Frantzen
Parts Consultant
Parts Consultant
Years in Industry: 31
Honors and Awards: VW Certified Parts Consultant
Hobbies and Interests: Flying, sailing, flats fishing, action shooting sports
Favorite Movie: The Princess Bride
Favorite Book: Jonathan Livingston - Seagull
Favorite Song or Artist: Jimmy Buffett
Quote or Comment: The United States is a nation of laws; badly written and randomly
enforced. --Frank Zappa Jeffrey Nygren
Parts Consultant
Parts Consultant
Years in Industry: 6
Honors and Awards: VW Certified Parts Consultant
Hobbies and Interests: Reading, playing Dungeons & Dragons, playing with my kids
Favorite Movie: Star Wars
Favorite Book: David Eddings - The Belgariad
Favorite Song or Artist: Godsmack
Quote or Comment: I am what I am.
Casey Mullen
Years in Industry: 6
Years in Industry: 6
Hobbies and Interests: Music, boating, hockey, muscle cars
Favorite Movie: The Untouchables
Favorite Song or Artist: John Lee Hooker